Terms
LAST UPDATE: JUNE 1, 2025
These Terms govern your access to and use of Reachly. By creating an account or using our services, you agree to these Terms.
Acceptance of terms
By accessing or using Reachly ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you are using the Service on behalf of a company or organization, you represent that you have the authority to bind that entity to these Terms. If you do not agree, you may not use the Service.
Description of service
Reachly is a software platform that helps users identify LinkedIn prospects, generate personalized outreach messages using artificial intelligence, and automate follow-up sequences. Reachly is a tool that assists with outreach — it does not guarantee any specific outcome, including reply rates, meetings booked, or revenue generated.
Account registration & eligibility
You must be at least 18 years old to create a Reachly account
You must provide accurate and complete registration information
You are responsible for maintaining the confidentiality of your account credentials
You are responsible for all activity that occurs under your account
You must notify us immediately of any unauthorized use of your account
Acceptable use policy
You agree not to use Reachly to:
Send spam, harassing, abusive, or deceptive messages
Scrape or message individuals in violation of applicable data protection laws (including GDPR or CCPA where applicable)
Impersonate any person or entity, or misrepresent your affiliation with one
Violate LinkedIn's Terms of Service or any other third-party platform's terms
Reverse-engineer, decompile, or attempt to extract the source code of the Service
Resell, sublicense, or white-label the Service without express written permission
Use the Service for any unlawful purpose
We reserve the right to suspend or terminate accounts that violate this policy, with or without notice.
LinkedIn outreach & compliance
Reachly provides built-in safeguards (such as send-volume throttling) designed to reduce the risk of LinkedIn account restrictions. However, you acknowledge and agree that:
You are solely responsible for your LinkedIn account and compliance with LinkedIn's Terms of Service
Reachly does not guarantee that your LinkedIn account will not be flagged, limited, or restricted by LinkedIn
Reachly is not affiliated with, endorsed by, or sponsored by LinkedIn Corporation
You are responsible for the content of messages sent through the Service, including AI-generated messages you choose to send
Subscriptions, billing & cancellation
Paid plans are billed in advance on a monthly or annual basis, depending on your selection
All fees are non-refundable except as described in our refund policy (7-day money-back guarantee on your first paid month)
You may cancel your subscription at any time from your account settings; cancellation takes effect at the end of your current billing period
We reserve the right to change our pricing with 30 days' notice to existing subscribers
Failure to pay outstanding fees may result in suspension or termination of your account
Free trials
Reachly may offer free trials of paid plans. No credit card is required to start a trial. At the end of the trial period, your account will automatically revert to the free Starter plan unless you choose to subscribe to a paid plan. We reserve the right to modify or discontinue free trial offers at any time.
Intellectual property
Reachly and its original content, features, and functionality are owned by Reachly Inc. and are protected by international copyright, trademark, and other intellectual property laws. You retain ownership of any content you input into the Service, including campaign messaging and targeting criteria.
AI-generated content
Reachly uses artificial intelligence to generate outreach message suggestions. You are responsible for reviewing AI-generated content before sending. Reachly does not guarantee the accuracy, appropriateness, or effectiveness of AI-generated messages, and you send all outreach at your own discretion and risk.
Third-party integrations
Reachly integrates with third-party services such as HubSpot, Salesforce, Clay, and Zapier. Your use of these integrations is subject to the respective third party's own terms of service and privacy policy. Reachly is not responsible for the practices or availability of third-party services.
Disclaimers & limitation of liability
The Service is provided "as is" and "as available" without warranties of any kind, either express or implied. To the maximum extent permitted by law, Reachly Inc. shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities, arising from your use of the Service. Our total liability for any claim arising from these Terms shall not exceed the amount you paid us in the 12 months preceding the claim.
Termination
We may suspend or terminate your access to the Service at any time, with or without cause, with or without notice. You may terminate your account at any time by canceling your subscription in account settings. Upon termination, your right to use the Service will immediately cease.
Governing law & disputes
These Terms are governed by the laws of the State of Delaware, USA, without regard to conflict-of-law principles. Any disputes arising from these Terms or your use of the Service shall be resolved through binding arbitration, except where prohibited by law, and you waive any right to participate in a class action lawsuit.
Changes to these terms
We may modify these Terms from time to time. If we make material changes, we will notify you by email or through the Service prior to the changes taking effect. Continued use of the Service after changes take effect constitutes your acceptance of the revised Terms.
Contact us
If you have questions about this Privacy Policy or how we handle your data, contact us at:
Email: legal@reachly.com
Mailing address: Reachly Inc. · 548 Market Street, PMB #12345 · San Francisco, CA 94104 · USA